Campton Hills Vacation Packages

Great staff, clean rooms. Great location

Room smelled like food but overall very clean, very great service and staff both night and morning shift.

staff were nice, room/ hotel were beautiful!

The property was great, the room was awesome! The "Stay One Chicago" is really just a name on paper, and maybe one employee who is physically at the property. I am pretty sure that he wasn't even directly employed by the "hotel". So in a nutshell, the organization has not worked out any kind of structure for checking in other than the guy that told us to download the Door, OR the Latch app. He said that the app is very difficult to get logged into. Long story made short, we wasted the 1st 2 hours in the hotel trying to get the app (both my wife and I). The app never worked, and we finally got physical key cards from the guy working for the building. There was one small piece of paper with scan codes for restaurants, but zero property maps, rules, room cleaning, and nothing explaining how to get to, or use any of the amenities. It was the worst 1st 3 hours of a vacation that we have experienced. I still gave it a 4-star because the local people were so nice and helpful, even though helping us wasn't part of their job. The valet guys were the best, super nice, and helpful.

We were very happy overall with our stay. The hotel was clean, room was clean, food and our server were amazing. Views were phenomenal. Pool and fitness were also nice. Location was nice. Only things, which are minor IMO, 2 towels were dirty/stained which they brought new towels right away and our coffees were made by two different baristas on differnt mornings which was noticeable. We are already planning our return trip to the city and plan on staying there again.